Privacy statement

Traffic solvers, located at Paxtonstraat 1C, 8013RP in Zwolle, is responsible for the processing of personal data as reflected in this privacy and cookie statement.

Personal data we process

Traffic Solvers processes your personal data because you use our services and/or because you provide these data to us yourself. Below is an overview of the personal data we process:

  • First name and surname
  • Phone number
  • Email address
  • Other personal data that you actively provide, for example by creating a profile on our website, in correspondence or by telephone
  • Data about your activities on our website

Special and/or sensitive personal data we process

Our website and/or services do not intend to collect data on website visitors who are under 16 years of age, unless they have permission from a parent or guardian. However, we cannot verify whether a visitor is older than 16. Therefore, we advise parents to be involved in their children's online activities to avoid collecting data on children without parental consent.

If you suspect that we have collected personal data about a minor without consent, please contact us at info@trafficsolvers.nl. We will delete this information immediately.

For what purpose and on what basis we process personal data

Traffic Solvers processes your personal data for the following purposes:

  1. Performing a contract, such as providing and managing access to our services.
  2. Complying with legal obligations, for example in finance, taxation or risk management.
  3. Managing our relationship with business partners and customers.
  4. Sending marketing communications only with your explicit consent.
  5. Analysing your activities on our website to improve the user experience.

Legal basis

Examples of processing

Agreement

Managing our relationship with customers and partners, access to services.

How long we keep personal data

Traffic Solvers will not retain your personal data for longer than is strictly necessary to fulfil the purposes for which your data is collected. Once the data is no longer needed, it is securely deleted or anonymised.

We have a retention policy that complies with legal requirements. Do you have questions about our retention periods? If so, please contact us via info@trafficsolvers.nl.

Sharing personal data with third parties

Traffic Solvers only shares your personal data with third parties when necessary:

  1. 1. For the performance of a contract.
  2. 2. To comply with a legal obligation.
  3. 3. For analytical or marketing purposes, provided you have given your consent.

We enter into a processing agreement with companies that process your data on our behalf to ensure that they treat your data with care. Traffic Solvers remains responsible for this processing.

Cookies or similar techniques we use

Traffic Solvers uses functional, analytical and tracking cookies to make the website work optimally and to remember your preferences. On your first visit to our website, we inform you about cookies and ask your permission to place them.

You can manage or disable cookies via your browser settings.

Third-party cookies may also be set on this website, such as:

  • Google Ads: Used to target visitors with relevant ads.
  • HubSpot: For tracking website visits and managing marketing activities.

For more information, see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee

View, modify or delete data

You have the right to:

  1. 1. Review, correct or delete your personal data.
  2. 2. Withdrawing your consent to data processing.
  3. 3. Object to the processing of your personal data.
  4. 4. Make a request for data portability.

Send your request to info@trafficsolvers.nl. We ask you to send a copy of your identity document for verification. Please black out your passport photo, MRZ (machine readable zone), passport number and BSN in this copy to protect your privacy.

We will respond within four weeks upon your request. In addition, you have the right to submit a complaint to the Personal Data Authority via this link.

How we secure personal data

Traffic Solvers takes the protection of your data seriously. We take appropriate technical and organisational measures to counter abuse, loss, unauthorised access and unauthorised disclosure.

Think your data is not properly secured? If so, please contact us via info@trafficsolvers.nl.

Contact details

Traffic solvers
Paxtonstraat 1C, 8013 RP, Zwolle
E-mail: info@trafficsolvers.nl